All our garments are custom-made to order. Due to the bespoke nature of custom apparel, all sales are final, and we do not offer refunds or exchanges for a change of mind, incorrect sizes chosen by the customer, or approved artwork errors.

However, your purchase is fully protected under Australian Consumer Law. You are entitled to a replacement or refund if:

Faulty Returns Process Should an item arrive defective or develop a manufacturing fault,please contact us at customerservice@activedgeclothing.com.au within 7 days of deliverywith clear photos and details of the issue.

Once inspected and verified as faulty, we will dispatch a replacement item or issue a refund as soon as possible. We cannot accept returns for items that have been altered, modified, or misused. This policy does not affect your statutory rights under Australian Consumer Law.