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Privacy Policy

Business Name: Activedge Clothing

ABN: 96 659 346 213

Website: https://activedgeclothing.com.au

At Active Edge Clothing, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services.

1. Information We Collect 📋

We collect personal information necessary to provide our custom apparel services, process your orders, and communicate with you. This includes:

  • Contact Information: Name, business name, email address, phone number, and delivery/billing address.
  • Order & Design Data: Vector logos, artwork files, design specifications, and sizing details required for custom sublimation and printing.
  • Payment Details: Payments are processed securely via encrypted third-party payment gateways (e.g., Stripe, PayPal). We do not store or process your full credit card details on our servers.
  • Technical Data: IP address, browser type, device information, and pages visited via cookies and analytics tools.

2. How We Use Your Information ⚙️

We use the collected information for the following business purposes:

  • To generate custom artwork mockups, quotes, and process your orders.
  • To communicate regarding order updates, delivery tracking, and customer support.
  • To process payments and issue tax invoices.
  • To improve our website functionality, user experience, and product offerings.
  • To run relevant marketing campaigns via search engines and social media platforms (e.g., Google Ads, Meta Ads).

3. Cookies and Tracking Technologies 🍪

Our website uses cookies, web beacons, and tracking pixels (such as Google Analytics and Meta Pixel) to:

  • Analyze website traffic and customer browsing behavior.
  • Deliver targeted advertisements relevant to your interests across third-party websites.

Your Choice: You can choose to disable cookies through your browser settings. However, doing so may affect certain features and functionalities of our website.

4. Disclosure of Information 🤝

We never sell, rent, or trade your personal information to third parties. We may share your information only with trusted third-party service providers who assist us in operating our business, including:

  • Delivery and courier partners (e.g., Australia Post, freight services) to deliver your orders.
  • Payment gateway providers for secure transaction processing.
  • IT and website hosting infrastructure providers.

All third-party providers are obligated to keep your information confidential and secure.

5. Data Security 🛡️

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is 100% secure.

6. Your Rights and Access 🔍

You have the right to:

  • Request access to the personal information we hold about you.
  • Request corrections to any inaccurate or out-of-date information.
  • Opt-out of receiving direct marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

7. Contact Us 📞

If you have any questions, concerns, or complaints regarding this Privacy Policy or how your personal information is handled, please contact us: